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Spam

 

What is Spam?
Spam is indiscriminately sent unsolicited, unwanted, irrelevant, or inappropriate messages, especially commercial advertising in mass quantities.  It is also known as electronic "junk mail."

Why is Spam a Threat?
Spam, like any unsolicited email, may contain worms, viruses and other malicious code.

e-Mail Marketing: Requirements for Commercial E-mailers
The CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act) establishes requirements for those who send commercial email, spells out penalties for spammers and companies whose products are advertised in spam if they violate the law, and gives consumers the right to ask e-mailers to stop spamming them. The Federal Trade Commission (FTC) is authorized to enforce this Act.  The law's main provisions indicate:

  • Ban on false or misleading header information.
  • No deceptive subject lines.
  • Requires that your e-mail give recipients an opt-out method.
  • Requires that any offered opt-out mechanism must be able to process opt-out requests for at least 30 days after you send your commercial e-mail.
  • Requires that commercial email be identified as an advertisement and include the sender's valid physical postal address.

Reporting Deceptive Spam
If you or your employees receive spam email that appears to be deceptive, forward it to spam@uce.gov. The FTC uses the spam stored in this database to pursue law enforcement actions against people who send deceptive email.

Resources
For more details about the CAN-SPAM Act see the FTC's CAN SPAM Guide and the FCC's CAN SPAM Guide.

Reducing Spam Inflow
Federal Trade Commission's Guide on "how to reduce the amount of Spam inflow your business receives."