Here are some tips and questions you should ask to help protect your business and customers’ privacy online.
Do you tell your employees to keep a clean machine?
Many software programs will automatically connect and update to defend against known risks. Turn on automatic updates if that’s an available option. Having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats.
Make sure your employees are stewards of personal and company data. Employees should know not to open suspicious links in email, tweets, posts, online ads, messages or attachments – even if they know the source. Employees should also be instructed about your company's spam filters and how to use them to prevent unwanted, harmful email.
Developing these policies can help set the standard for a culture of privacy. The Federal Trade Commission’s Bureau of Consumer Protection Business Center is a great resource. If you already have policies in place, review and update them to ensure they address current threats and best practices.
Conduct employee training on privacy as it relates to employment, helping employees learn how to protect the privacy of clients’ and customers’ personal information and teaching employees how to manage their own privacy at work.
Making passwords long and strong, with a mix of uppercase and lowercase letters, numbers and symbols, along with changing them routinely and keeping them private are the easiest and most effective steps your employees can take to protect your data.
Participate in activities such as Data Privacy Day and National Cyber Security Awareness Month to demonstrate your business’ commitment to security.
Privacy Tips for Businesses (PDF)